Terms and conditions

  1. Orders for products can be made through the website at Silvets.com.
  2. Orders are accepted 24 hours a day, all year round.
  3. Orders which are being placed on weekdays after 11.00, on Saturdays, Sundays and holidays will be processed on the next working day.
  4. A necessary condition for the realization of the order is to provide the correct application of data in the Silvets.com online store. A phone number and / or e-mail address is required to confirm acceptance and realization of the order. Orders which can not be verified within 3 working days will not be realized. Each accepted order will be confirmed by phone or via email.
  5. Orders for which there is any doubt, will be verified by the shop - the order may be canceled by the store. A customer will be informed of this fact.
  6. Ordered items will be delivered by post / courier – the time of realization of the order is approximately 7 working days. This time may be extended.The customer is informed about the lack of goods in the warehouse and about the increase in the duration of the contract. If the customer does not agree to extend the term of the contract, he can cancel the contract or resign only from the position which extends the duration of the contract.
  7. The offer is not a trade offer but only an invitation for placing orders by consumers.
  8. Despite the best efforts we can not guarantee that the published descriptions of the products do not contain any imperfections and are free of errors, and therefore they can not be a basis for any claim.
  9. The company Key Player Limited reserves the right to refuse to perform the order without a fixed reason.
  10. If you buy goods which price is entered incorectly by the shop or by server error you will be informed of this fact, and the order will be canceled.
  11. Orders are executed in Europe, North America and Asia.
  12. The personal data provided to our company when pacing an order are processed only by the Key Player Limited, Dubai Airport Freezone, Building 6EA, Dubai, United Arab Emirates. The personal data are not disclosed to third parties for marketing purposes.
  13. In the case of prepayment, the goods are shipped when the amount of the order will be fully paid ( 100% ) into the Shop's bank account.
  14. Because Key Player Limited only sells products by mail order, the customer may at any time withdraw from the transaction within 10 calendar days from the date of purchase of goods - that the returns must be preceded by a written statement. Goods can not bear traces of use and must be pre-packed.
  15. The legal regulations of United Arab Emirates concern Key Player Limited company. Thanks to it we can offer you the higher standards of service and the best products in the world. The application of EU law is not possible.
  16. The Headqarter of Key Player Limited is located in United Arab Emirates. All transactions are realized through localized servers in the United Arab Emirates. Security problems, violations of the law, intellectual property law are regulated by the UAE. All other matters concerning the access to the site and its use are regulated by the UAE law. Any legal proceedings / court regarding access to the site and its use will take place in the United Arab Emirates. In the event of any procedures / legal proceedings you agree to the subordination of jurisdiction of the competent court of UAE.
  17. You agree to the acceptance of the regulations while placing an order through the Silvets.com